Privacy Policy

Effective Date: October 7, 2024

At eHub Charging, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electric vehicle (EV) charging app solution. By accessing or using the eHub Charging app, you agree to the practices described in this policy.

1. Information We Collect

1.1. Personal Information

When you create an account or interact with our services, we may collect the following personal information:

• Name
• Email address
• Phone number
• Payment details (processed securely via third-party payment gateways)

1.2. Location Information

We collect real-time location data to show you nearby charging stations and optimize your charging experience.

1.3. Charging and Usage Data

Charging station details such as charger availability, station features, and real-time charging data, including charging duration and energy consumption.

1.4. Technical Information

We may automatically collect the following technical information:

• Device details such as your mobile device ID, operating system, and app version.
• IP address
• Cookies and similar technologies for functionality, analytics, and performance tracking.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To ensure secure transactions through online payment gateways.
• To enhance user experience, including personalized content and load balancing of charging stations.
• To comply with legal obligations.

3. Sharing Your Information

We only share your personal information in limited circumstances:

• With third-party service providers for payment processing, analytics, and performance improvements.
• If required by law or in response to legal requests.

4. Data Security

We use industry-standard security measures to protect your information, but no method of transmission or storage is completely secure.

5. Data Retention

We retain your information as long as necessary to provide our services or comply with legal obligations.

6. Your Privacy Rights

You may have rights to access, correct, or delete your personal data, depending on your location.

7. Cookies and Tracking Technologies

We use cookies to improve app performance, analyze usage, and provide personalized content. You can adjust your cookie preferences in your device settings.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices, so please review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app or via email.

10. Contact Us

If you have any questions, please contact us at:

• Email: privacy@ehubcharging.com